PTV Logistics Product Forum

Hello Bernd,

I would tend to similar solution as proposed by Joost. Instead of assigning a single post code (PLZ) I would define post code areas for each vehicle.


Are the vehicle areas overlapping?
If not: you can assigne for each order exacly one area number,
if yes: you can use the category ...

Hi Bernd,
thank you very much!
regards,
Sebastiano

Hello everybody,

is it possible to use weak time windows in xTour server? I mean: I have 10 customers to deliver from 14:00 till 16:00 (hard time windows), but I could in some case also deliver till 17:00, if no feasible solution can be found. I that case I want to minimise the use of the tolerance ...

Hello everyone,

is it possible to set a "preferable" starttime of a tour, when I plan it without any inputplan? Is it only possible to set as hard restiction by adjusting the availability of the vehicle? Example: Vehilce 1 is in general available from 5:00 till 22:00, but if I want to start the ...

Hello Bernd,
thank you for your explanation. We want to implement this solution in order to solve a usecase, and I have made some experiments on the rawrequestrunner.

In the request I have 4 orders with product 1 and 3 orders with product 2.
When I set productincompatibility "NOT_AT_SAME_TIME ...

Hello Bernd,

we have also experienced some troubles with balacing params. The issue is the following, we have a planning input with:
- 127 orders (of type AB)
- 5 vehicles

when I use the standard params, I can schedule all 127 orders by using only 4 vehicles. since my gaol ist to use all 5 ...

Hello Bernd,
thank you very much for the explanation!

Best regards,
Sebastiano

Hello Bernd,

I guess I have found a possible explanation.
We use following URL:
https://xtour-eu-n-test.cloud.ptvgroup.com/pages/runRequest.html
for some reason we have two accounts (one test and one prod?). both have the same username, but they have different passwords.
My supposition is that DiMa ...

Hello everybody,

we are using the xTour server on the internet and with the same request (via raw request runner) we get sometimes totalTourPeriod="39208" (i.e. ~10 hours) and sometimes totalTourPeriod="49028" , i.e. ~14 hours .
If I run the request on my local xTour server, and I get always ...

Hi Bernd,

thank you very much for your help!
Your hint about violated chain helps us a lot!

Best regards,
Sebastiano

Hello Joost,

I have attached the support package including request and response from our local xtour server. (But our Program use the xServer Internet, we use the local xTour only for debugging).

Regards,
Sebastiano

Hi Joost,
I should have uploaded the file now. I had to compress the file because it is not allowed to attach .xml files.
About converting the orders from TransportAB to TransportDepot, why is this needed? I'm not seeing a direct need for this in your use case you described up till now.
I (and ...

Hi Joost,

I have celebrated our triumph a bit too early. :cry:

We have got a case, where xTour cannot insert an additional order to the trip and we don't understand the reason. could you please help us?
See Request in the attachment.

I have made also following test: I have converted all order ...

Hi Joost,

sorry for my late answer, we had to left this topic frozen for a while. Many thanks for your detailed answer! We have already implemented the case 1 and it seems to work great.
I havn't tested case 2, but in theory it must work. I'll say , when we will implement this use case (probably ...

Hi everybody,

I have a question about a basic use case (at leat for those that are familiar with PTV smartour or Intertour).



1. how can I add an order (or several orders) to an existing trip without changing the actual sequence of the stops?

2. additionaly, how can ensure that no new stops is ...