different service times per stop

[DKula]

Hi,

I have a planning situation where I am not sure how this could solved. let's say we like to plan 48 weeks, orders with week rhythm 1, 2, 4, 8, 12, 24 and 48. So we have ideal world

Now the question how it could be possible to say each third order of an account has a different service time? Any ideas or suggestions?

Thanks in advance
Dennis

[Bernd Welter]

Hello Dennis,

I'm not sure how to understand that "requirement". Let's say the customer has a pattern of "1 visit each 4 weeks" which means you want 6 visits in the 48weeks cycle.
Furthermore let's assume that the visits #1, #2, #4, #5 should require 120minutes while #3 and #6 are only 60minutes.

How about setting the activity of these orders as follows:
#1: activity = 120
#2: activity = 120
#3: activity = 60
#4: activity = 120
#5: activity = 120
#6: activity = 60

In fact the cluster server doesn't compute service times - it is more like "he drives the activity within each cluster (day) into the same level... with a proper geographic compactness.

But you can't be sure that the visits assigned to the same day are generating a tour that is possible to be executed.

Does this answer help?

I'll also forward the question to my colleagues of the MAP&MARKET team because this kind of strategic planning sounds like their domain.

Best regards Bernd

[DKula]

Hi Bernd,

the case you described is exactly what I am looking for and the idea you mention sounds good. But where I could set these activities? We use xCluster 1.20 in the moment is this a new feature of the current version?

Best regards
Dennis

[Bernd Welter]

Check the quantity property of the MultiWeeksVisit class.
Best regards
Bernd

[Bernd Welter]

just look at this..

[Michael_Thiemann]

Hi Dennis,

a possible workaround is to duplicate the customers and to plan the two resulting orders with different visit rhythms and different visit durations. However, this requires that you predefine the weeks to be planned for this orders.

Regards,
Michael