How to analyse unscheduled orders?

[Bernd Welter]

Hi there,

sometimes dispatchers want to know why a certain order hasn't been scheduled. Let me explain how to approach this in Optiflow API.
Let me first define three categories of orders at the end of a given planning - just my personal approach:

• Category GREEN: an order has successfully been assigned to a vehicle
• Category RED: an order is not assigned and there's an individual reason why such an order remains unscheduled, e.g. because
  • none of the vehicles has sufficient quantities
  • no driver is available at the time the order's tasks have to be served
  • no vehicle has the required equipment
  and to make it more complex: no vehicle is available that serves all the required constraints at the same time
• Category YELLOW: a yellow order is not part of the output plan but the algorithm
  • either did not manage to schedule the order in the plan's the algorithm has evaluated (at least not yet!)
  • or the algorithm decided to sacrifice the order for the sake of another order (always cost driven)

  

  Chart shows the evolution of the categories in a 2 minute planning (gathered the status every 6-10 seconds): RED contribution is stable. RED/GREEN changes with the time: more and more yellow is getting transformed into green. (sideinfo: the difference between solid and transparent is: solid means a change in the KPI)

  Unscheduled3.png (4.11 KiB) Viewed 18 times

So what can you derive from this?

• Giving the algorithm more duration in the settings will definetly not convert a red order into a green/yellow one.
• But there's a chance that increasing the duration / waiting longer will manage to transform a yellow into a green.

How to detect category...

• RED: if an order appears in the warnings with ROUTE_OPTIMIZATION_NO_VEHICLE_FOR_ORDER this means he is RED.

  

  BUT: at least today this is not an equivalence: it might happen that from a logical perspective should be seen as RED but the warnings do not report the order as RED.
• GREEN: well, it appears in the output tours ...
• YELLOW: appears in the input but is neither GREEN nor RED

  

  But you can also determine the "number of yellow" by checking the metric's "numberOfUnscheduledOrder" (=yellow+red) and subtract the red one's (based on the proper warnings)