PTV Logistics Product Forum

Hello kleffa and Bernd, thank you so much for your support,

Sure, that is the only chance I have, fixing them in the Tour by any equipment which link them and delete them from the input plan. I did it completely from the input plan as at first moment I understood from the documentation that the ...

Hello experts,

These are the two possible fixation types in XTour:
VEHICLE_ORDERS: 2.1 All orders that are served by a vehicle must remain served by this vehicle. Additional orders can be assigned to this vehicle. In this case, the ID of the fixation corresponds to the vehicleId.
TRIP_TO_VEHICLE ...

Hi Bernd,

I faced same problem several times during last week. We are now pointing to the productive server and happens when DIMA is called.
The json attached is not the one which failed but for sure that would have been failed as well. For the same execution the data changes just a bit.

I checked ...

Hi Bernd,

Thank you! So you mean, from 2.30, with this OPTIFLOW, there is a kind of "cost schema" which is taken into account for the calculations even we do not provide any cost stuff to API, right? Is there any kind of example of those default cost rules?

By the way, what is the meaning of "Head ...

Hi Experts,

I read this post: viewtopic.php?p=5109&hilit=optimization#p5109

And I reached the conclusion that for Tours calculation, if we do not have Costs maintained the optimization is done with distances and not with times, right?

Cool! Thank you Bernd!

That was a good one... I did not pay attention to the service times so for me did not make sense.

Thank you so much again Bernd!

Hi Bernd, coming back to this topic.
I changed the approach a bit I this is how I think to plan this requirement:
- we have 2 (simplest case) demands under the same location.
- those 2 demands must be executed in the same date and time (in opening window time StartTime=EndTime) and by 2 different ...

Hi Bernd,

Thank you so much for your continuous support. You really brought light on all those doubts.

I'll keep bothering you in other posts

Thank you!

Thank you for your quick answer.

You said "route cannot be given to the vehicle", but then how the times of the legs are calculated if the leg is violated (in the example also the flag of direct distance is false)?

Does it mean that there is an area where driver has to walk?

Thank you in advance

Hello,

I have doubts related to violations. When I receive a RouteViolation in LegReport (so, the leg is violated):
1) What is the reason of this violation? What is the meaning?
2) I would expect that in TourEvent-TourViolations a violation reason appear for the leg reported in the Leg but it is ...

Hi Bernd,

Perfect! thank you for your quick support!

Hi Experts!

Recently we have this requirement from our customer: We have Lead Orders and Suborders that we can consider a group of orders for the same location, but that must be executed by different technicians at the same time.

Situation is for example, we must plan 2 Orders with opening ...

Hi Bernd,

Thank you so much for your answer.
You are totally right, but my question about system behavior was precisely because I did not think adding it as input plan but only create a unique combination of equipments (required from only fake Demand and available only for the technician of the ...

Hi experts,

Our customer wants to assign "preferred" postal codes to technicians in order to assign them the Orders located in those preferred postal codes, if possible. As "Preferred" is a really non-accurate word my plan is to:
Trigger xTour with

Postal code of Demand as 1 of the required ...

Perfect, thank you so much!
My worries with the planning are with this case:
Working Hours: 8 to 16 for example
Fake demand: from 8:15 to 10:00.

How the system will behave if from Start Location of the technician there is no time enough to reach the location of the demand? Will it assign it with a ...

Hi Experts,

Our customer is wants to create absences linked to a Location. So for example working hours are from 08:00 to 16:00 but technician has a doctor appointment from 11:00 to 12:00. Is there any direct way to assign a location for a Break?
I thought about 2 workarounds:
-> Create a fake ...