Optimization Problem
Posted: Wed Mar 09, 2016 2:50 pm
Hello PTV-Team,
I have the following problem:
We have a time interval between 05:00 -22:00 o´clock and several addresses which all fit into this interval. When I am optimizing, PTV takes an address as the first address which is accessible at 09:00.
The Problem is now, that the tour starts at 05:00 and we are at 5:30 at this first address. Now we have to wait 3.5 hours until 09:00.
This is technically correct, because all other addresses can be processed between 05:00 - 20:00, so no address is lost after the calculation. But of course it makes no sense at all for the customer, that the driver has to wait such a long time at one address, when all addresses can be processed without loss and without this waiting time at this first address.
Is it possible that I can set a parameter which can reduce even avoid the waiting times at the addresses?
Best regards
I have the following problem:
We have a time interval between 05:00 -22:00 o´clock and several addresses which all fit into this interval. When I am optimizing, PTV takes an address as the first address which is accessible at 09:00.
The Problem is now, that the tour starts at 05:00 and we are at 5:30 at this first address. Now we have to wait 3.5 hours until 09:00.
This is technically correct, because all other addresses can be processed between 05:00 - 20:00, so no address is lost after the calculation. But of course it makes no sense at all for the customer, that the driver has to wait such a long time at one address, when all addresses can be processed without loss and without this waiting time at this first address.
Is it possible that I can set a parameter which can reduce even avoid the waiting times at the addresses?
Best regards