Combinations of WorkLogbook and TimeConsideration
Posted: Thu Jan 29, 2026 5:02 pm
Hi there,
one of our players faced the following generic error message in xRoute2 :
In this particular case the following part of the request was crucial - maybe this is helpful for someone else, too:
Now what I learned todays is that xRoute 2.39 and before does
What we will do:
What we WONT DO:
one of our players faced the following generic error message in xRoute2 :
Code: Select all
{
"faultInfo": {
"$type": "InternalErrorFault",
"hint": "Please contact your PTV representative to obtain more information."
},
"message": "The tour information could not be calculated. The scheduling component returned an internal error."
}
Code: Select all
{
"routeOptions": {
"tourRestrictions": {
"configurableWorkingHoursPreset": "EU_DRIVING_TIME_REGULATION_FOR_TEAM_AND_MULTIPLE_DAYS",
"workLogbookSummary": {
"lastTimeTheDriverWorked": "2025-12-18T12:00:00",
"configurableWorkingHoursLogbookSummary": { "accumulatedTravelTimeSinceLastDailyRest": 14400.0 }
}
}
}
}- not support a driver logbook if NO time consideration is specified
- support only some some TimeConsiderations:
- ExactTimeConsiderationAtStart
- SnapshotTimeConsideration or
- TimeSpanConsideration
What we will do:
- We will document the possible / impossible combinations
- We will improve the error message in the upcoming version so that a client would immediately know what leverage is available
What we WONT DO:
- Implement the support of the WorkLogbook for no time consideration or further modes that are not supported today.