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How to configure SAP IDM (Integrated Dispatch Management)?

Posted: Thu Nov 06, 2025 8:55 am
by Bernd Welter
Hi Andre, Gerrit,

I had a call with a prospect who is setting up an SAP IDM (Integrated Dispatch Management) environment. He struggles with the settings:
Settings shared by the prospect
Settings shared by the prospect
What already rings a bell:
  • The host URL is based on xServer Internet Test environment API Version 1 - while the PathPrefix refers to a module of xServer2: https://xserver2-europe-eu-test.cloud.ptvlogistics.com Is this replacement sufficient? Where else would he have to update the settings? (I guess map URLs are configured somewhere else?)
  • The base URL is refering to ptvgroup.com - as we restructured the company into PTV Logistics in 2023/2024 the proper base URL is ptvlogistics.com. Did IMPLICO update the documentation? Maybe this change of URLs didn't reach IMPLICO so far.
Further questions:
  • Where can the prospect find generic information about how to install / configure the IDM environment?
  • Where is a client supposed to gather the token for the cloud based xServer2 xtok user? From PTV? Via IMPLICO?
Thanks for your help,
Bernd

Re: How to configure SAP IDM (Integrated Dispatch Management)?

Posted: Thu Nov 06, 2025 9:53 am
by abente
Hi Bernd,

I am not sure where your prospect got this configuration information. Maybe they got a copy of a not well configured SAP demo/reference system.

Information about how to setup the connection to PTV xServer can be found here:

General documentation of S4SCSD: https://help.sap.com/docs/s4scsd?locale=en-US

General documentation of geo service connection for IDM:

https://help.sap.com/docs/s4scsd/applic ... &q=xServer

SAP Notes, that further describe the geo service connection for S4IDM:
2872120 - Geo service providers for S4SCSD Integrated Dispatch Management
3061810 - Connection of PTV xServer 2.22 for S4SCSD
3219578 - Support for cloud-based map services in IDM requiring REST parameters

In general it would make sense that your prospect gets in contact with our Sales/Consulting (for example possible via www.implico.com) to discuss the next steps needed to get a xServer 2 on-premise installation or a xtok user to connect to your PTV xServer 2 Cloud Service.

Best regards,
André