PTV Group - Logistics Forum

Hi,
after i updated Geodata EUR2024_1T_Master to EUR2024_2T_Master the xRoute -> calculateRouteInfo no longer work.
i got this error :
{
"errorMessage": "cannot calculate route (concerning leg 1)",
"errorKey": "2500",
"exceptionType": "com.ptvag.xserver.xroute.XRouteException"
}
we are using xServer 1 and the error also appears by using PTV xServer Raw Request Runner with demo data.
what has be changed in EUR2024_2T_Master data?
Does anyone have an idea?
André

Hello Andre,

I am not aware of a generic problem.

If this problem disturbs your production create a helpdesk ticket and mention the urgency.
We would also need a support package including logs, requests and CONF.

Bernd