Error: "The duration of the request is too long: Settings.duration"
Posted: Thu Apr 04, 2024 3:36 pm
One of my customers recently ran into this :
Here's what he didn't know so far:In the API documentation it is specified that the Duration parameter (under Settings) can take values in the following range: [ 0 .. 86400 ]
I`ve tried setting a value of 1800 (which is equivalent of 30min), but the API threw the following error "The duration of the request is too long: Settings.duration"
I would like to ask if you have some limitations based on our license or maybe you`re doing some changes in your code behind but not updating the documentation?
- Depending on your subscription/plan, you might have a cap of 5 minutes for the duration parameter.
Please read this for more details. - If you must change the plan/subscription, get in touch with your sales counterpart