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Addresses not found in PTV map / Incorrect geocode

Posted: Mon Sep 18, 2023 11:24 am
by pssdiogo
Map Name: PTV Europe City Map Premium 2023.2T
Provider Information: TomTom 2022.12,TomTom 2022.06,TomTom 2021.12


  • Case 1
Address: Werkstrasse 2, 6021 Emmenbruecke, CH
Issue: The PTV map shows the street "Emmenweidstrasse" instead of "Werkstrasse".
2023-09-13_15-49-00.png
Google Maps: The the street “Werkstrasse 2” is found.
2023-09-13_15-58-06.png
https://maps.app.goo.gl/4d6kFniKorE5yz6JA


  • Case 2
Address: 50 Rue de Lectoure, 68304 Saint-Louis, France
Issue: The postal code 68304 is not found in the maps, and the geocode system suggests that the address could be in "Saint-Louis, La Reunion, France".
https://www.postalpinzipcodes.com/Post- ... x-Zip-Code
2023-09-18_08-52-47.png
2023-09-18_08-25-27.png
Google Maps: It is also not found and it is translated as 68300, as shown below.
2023-09-18_09-05-32.png
https://maps.app.goo.gl/R37wXrre2kiaofse9

The address will be geocoded correctly if we replace the postal code with 68300.

Re: Addresses not found in PTV map / Incorrect geocode

Posted: Tue Sep 19, 2023 7:05 am
by Bernd Welter
Hi Pedro,

for any kind of "report of data error" (wrong or missing data) please create a helpdesk ticket as described in this article.

This will help us to organize the process of the data check and correction.

Bernd