What means "There is no unique UTC offset determinable for"
Posted: Tue Sep 20, 2022 3:11 pm
Recently a client faced the following error message in xTour:
Here's what triggers this message:
Provide the proper UTC!
Code: Select all
{
"faultInfo": {
"$type": "InvalidValueFault",
"hint": "Please provide a UTC offset for the planning horizon.",
"parameter": "/PlanToursRequest/planToursOptions/@planningHorizon",
"value": "the planning horizon"
},
"message": "There is no unique UTC offset determinable for the planning horizon."
}- Usually the tour planning component uses a very detailed and complex structure of time intervals which should reflect international time zones.
- To ensure that the timezones are properly described in your API call you are kindly requested to provide the UTC offsets.
- The offset is optional - if you do not provide it we will try to determine the time zone based on the involved coordinates of your stops.
- Sometimes these coordinates may be located in different timezones and so the determination fails.
Provide the proper UTC!