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Inconsistent tour planning behaviour

Posted: Fri Sep 11, 2020 3:20 pm
by tmester
Hey all,

we are facing a strange issue and cannot explain this behavior.

The plan is to plan 15 transports on a tour.
When we only have one vehicle in the fleet, we get the response from PTV that there is one transport that was not able to be planned.
But when I add a second vehicle, we get the response from PTV that all 15 transports could be planned on one vehicle / tour. So, there is one unscheduled vehicle.

Here is the XML with only one vehicle. Here is the response that one transport could not be planned onto the tour. But when you add a second vehicle, the response is that all 15 transports were successful planned onto one tour / vehicle.

Code: Select all

<S:Envelope
	xmlns:S="http://schemas.xmlsoap.org/soap/envelope/"
	xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
	<SOAP-ENV:Header/>
	<S:Body>
		<ns6:planBasicTours
			xmlns:ns6="http://types.xtour.xserver.ptvag.com"
			xmlns="http://exception.core.jabba.ptvag.com"
			xmlns:ns2="http://wrappertypes.service.jabba.ptvag.com"
			xmlns:ns3="http://baseservices.service.jabba.ptvag.com"
			xmlns:ns4="http://xtour.xserver.ptvag.com"
			xmlns:ns5="http://common.xserver.ptvag.com">
			<ns6:ArrayOfTransportOrder_1>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="1" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] b9441d13-9e5d-4a04-a743-29a60d1bb517" id="1" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.567110129/48.158409074 @ Max [21:00 - 23:00]-[-255368686] b9441d13-9e5d-4a04-a743-29a60d1bb517" id="2" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.567110129" y="48.158409074"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="75600" till="82800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="2" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] f2b06121-5d63-4bc2-b847-1f91093f0a1d" id="3" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.455260242/48.133998844 @ Edina[18:00 - 20:00]-[-479737462] f2b06121-5d63-4bc2-b847-1f91093f0a1d" id="4" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.455260242" y="48.133998844"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="64800" till="72000"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="3" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @  Pickup München [16:00 - 18:00]-[-716878508] 2273f8cb-fe7e-447e-88c9-aa06fefcc79a" id="5" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.5445299/48.122310621 @ Erik[18:00 - 20:00]-[-1218723768] 2273f8cb-fe7e-447e-88c9-aa06fefcc79a" id="6" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.5445299" y="48.122310621"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="64800" till="72000"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="4" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] 1d640e8f-09af-4bde-822c-c6cfbc83d1e4" id="7" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.540140201/48.116321524 @ Jor[18:00 - 20:00]-[-1019369489] 1d640e8f-09af-4bde-822c-c6cfbc83d1e4" id="8" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.540140201" y="48.116321524"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="64800" till="72000"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="5" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] af596637-57bf-4fa5-8965-d88b5adb7bfb" id="9" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.501290327/48.131278976 @ Sin[18:00 - 20:00]-[-1625636254] af596637-57bf-4fa5-8965-d88b5adb7bfb" id="10" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.501290327" y="48.131278976"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="64800" till="72000"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="6" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] 802bd610-a19d-48b0-8d27-879b039438e7" id="11" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.537960136/48.09938048 @ Kat[18:00 - 20:00]-[-1524232233] 802bd610-a19d-48b0-8d27-879b039438e7" id="12" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.537960136" y="48.09938048"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="64800" till="72000"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="7" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] 6a6fd607-650f-4822-834a-be08cec9437a" id="13" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.544969529/48.137870799 @ Joh[18:00 - 20:00]-[1727736704] 6a6fd607-650f-4822-834a-be08cec9437a" id="14" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.544969529" y="48.137870799"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="64800" till="72000"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="8" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] 6e91f842-9f30-4754-b0ec-a65d6edc68d5" id="15" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.436980164/48.132339426 @ Ange[18:00 - 20:00]-[599552195] 6e91f842-9f30-4754-b0ec-a65d6edc68d5" id="16" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.436980164" y="48.132339426"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="64800" till="72000"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="9" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] 43ce682e-9aec-4c1f-b0ee-64f015041e03" id="17" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.51020996/48.131801648 @ Tam[19:00 - 21:00]-[1721614823] 43ce682e-9aec-4c1f-b0ee-64f015041e03" id="18" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.51020996" y="48.131801648"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="68400" till="75600"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="10" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] 70b7addd-3fa9-4624-8530-f3a10907bbed" id="19" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.501565052/48.102550539 @ Cris[18:00 - 20:00]-[1179995557] 70b7addd-3fa9-4624-8530-f3a10907bbed" id="20" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.501565052" y="48.102550539"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="64800" till="72000"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="11" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] 42a29f1b-45a3-4a8a-ae28-635b055bfbda" id="21" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.503569571/48.105941761 @ Mar[18:00 - 20:00]-[-623950646] 42a29f1b-45a3-4a8a-ae28-635b055bfbda" id="22" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.503569571" y="48.105941761"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="64800" till="72000"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="12" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] 38eee8dd-4b4f-40d6-89a8-617469b26893" id="23" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.526149799/48.099540709 @ Slad[19:00 - 21:00]-[-607235096] 38eee8dd-4b4f-40d6-89a8-617469b26893" id="24" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.526149799" y="48.099540709"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="68400" till="75600"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="13" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] 246614ea-6693-4e49-b579-4c23b577f005" id="25" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.417849552/48.104301407 @ An[18:00 - 20:00]-[-1451616148] 246614ea-6693-4e49-b579-4c23b577f005" id="26" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.417849552" y="48.104301407"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="64800" till="72000"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="14" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] b1dffb4b-4ae5-496c-ae46-4fc828067c6b" id="27" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.544210401/48.135150911 @ wal[18:00 - 20:00]-[-394759242] b1dffb4b-4ae5-496c-ae46-4fc828067c6b" id="28" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.544210401" y="48.135150911"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="64800" till="72000"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="15" trailerLoadingForbidden="false" xsi:type="ns4:TransportAB">
					<ns4:transportPointA allowServiceSplit="false" coDriverRequired="false" description="null @ PICKUP_PARCELS @ 11.61682992/48.253139514 @ Pickup München [16:00 - 18:00]-[-716878508] 773c708a-b753-40bb-9fea-2f6aba4f3e71" id="29" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="30" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="57600" till="64800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointA>
					<ns4:transportPointB allowServiceSplit="false" coDriverRequired="false" description="null @ DELIVER_PARCELS @ 11.539620317/48.134800005 @ Ma[21:00 - 23:00]-[-50227091] 773c708a-b753-40bb-9fea-2f6aba4f3e71" id="30" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="90" tourSection="0" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.539620317" y="48.134800005"/>
						</ns4:location>
						<ns4:wrappedOpeningIntervals>
							<ns4:Interval from="75600" till="82800"/>
						</ns4:wrappedOpeningIntervals>
					</ns4:transportPointB>
				</ns4:TransportOrder>
				<ns4:TransportOrder
					xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" id="16" trailerLoadingForbidden="false" xsi:type="ns4:TransportDepot">
					<ns4:transportPoint allowServiceSplit="false" coDriverRequired="false" description="null @ RETURN_PARCELS_HUB @ 11.61682992/48.253139514 @ HUB München [null]-[-488768805] " id="31" openingIntervalConstraint="COMPLETE_SERVICE" servicePeriod="360" tourSection="1000" useServicePeriodForRecreation="false">
						<ns4:location>
							<ns5:point x="11.61682992" y="48.253139514"/>
						</ns4:location>
					</ns4:transportPoint>
				</ns4:TransportOrder>
			</ns6:ArrayOfTransportOrder_1>
			<ns6:ArrayOfDepot_2>
				<ns4:Depot description="null @ START_TOUR @ 11.61682992/48.253139514 @  Logistics [null]-[357745032] " id="1001">
					<ns4:location>
						<ns5:point x="11.61682992" y="48.253139514"/>
					</ns4:location>
					<ns4:wrappedOpeningIntervals>
						<ns4:Interval from="28800" till="82800"/>
					</ns4:wrappedOpeningIntervals>
				</ns4:Depot>
				<ns4:Depot description="null @ FINISH_TOUR @ 11.61682992/48.253139514 @ Logistics [null]-[357745032] " id="10000">
					<ns4:location>
						<ns5:point x="11.61682992" y="48.253139514"/>
					</ns4:location>
					<ns4:wrappedOpeningIntervals>
						<ns4:Interval from="28800" till="82800"/>
					</ns4:wrappedOpeningIntervals>
				</ns4:Depot>
			</ns6:ArrayOfDepot_2>
			<ns6:Fleet_3>
				<ns4:wrappedVehicles>
					<ns4:Vehicle depotIdEnd="10000" depotIdStart="1001" dimaId="1846922203" id="2" ignoreIntermediatePeriodBeforeFirstTour="false" ignoreTransportPointServicePeriod="false" isPreloaded="false" toursMustFitIntoSingleOperatingInterval="false">
						<ns4:capacities>
							<ns4:wrappedCapacities>
								<ns4:Quantities>
									<ns4:wrappedQuantities>
										<ns2:Int>40</ns2:Int>
									</ns4:wrappedQuantities>
								</ns4:Quantities>
							</ns4:wrappedCapacities>
						</ns4:capacities>
					</ns4:Vehicle>
				</ns4:wrappedVehicles>
			</ns6:Fleet_3>
			<ns6:PlanningParams_4
				xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" availableMachineTime="180" coDriverTransportPointsInSeparateTours="false" improvementStep="false" tourReductionStep="false" useDirectDistanceFallback="false" xsi:type="ns4:StandardParams">
				<ns4:wrappedDistanceMatrixCalculation>
					<ns4:DistanceMatrixCalculation deleteAfterUsage="true" deleteBeforeUsage="true" dimaId="1846922203" xsi:type="ns4:DistanceMatrixByRoad"/>
				</ns4:wrappedDistanceMatrixCalculation>
			</ns6:PlanningParams_4>
			<ns6:Plan_5
				xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>
				<ns6:CallerContext_6>
					<ns3:wrappedProperties>
						<ns3:CallerContextProperty key="Profile" value="hpr-transporter"/>
						<ns3:CallerContextProperty key="CoordFormat" value="OG_GEODECIMAL"/>
					</ns3:wrappedProperties>
				</ns6:CallerContext_6>
			</ns6:planBasicTours>
		</S:Body>
	</S:Envelope>

Re: Inconsistent tour planning behaviour

Posted: Wed Sep 16, 2020 9:49 am
by Bernd Welter
Hello Thomas,

( I moved this topic into the xTour forum because it deals with tour optimization and not with cloud aspects themselves )

First relevant info I spotted is that your vehicle(s) use two identical depots but with different IDs:

Code: Select all

<ns4:Vehicle depotIdEnd="10000" depotIdStart="1001" 
dimaId="1846922203" id="1" ignoreIntermediatePeriodBeforeFirstTour="false" 
ignoreTransportPointServicePeriod="false" isPreloaded="false" 
toursMustFitIntoSingleOperatingInterval="false">
:idea: If possible ensure to use a single depotId in such a scenario.

In the meantime I reproduced the following 4 aproaches:
  • single vehicle, two equal depots : one order remains unscheduled
  • single vehicle, single depot : all orders scheduled
  • two vehicles, two equal depots : all orders scheduled
  • two vehicles, single depot : all orders scheduled
So a very rough explanation of the cause is the application of potential moves: if two vehicles are available there are some moves available which cannot be applied with a single vehicle. This produces temporary data structures which aren't available in the single vehicle case. You have no influence on this through the API (besides single depot) and we will neither create a new server version nor reconfigure the available server.

Long story short: focus on proper depot parameters :)

Best regards,
Bernd