BCR error

PTV's mobile solution based on off-line maps - standard application and SDK
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danlez
Posts: 7
Joined: Tue Nov 02, 2021 10:24 am

BCR error

Post by danlez »

Hello,
We are using Navigator SDK in Android application for showing pre-generated route.
On windows app site we're generate bcr file and send to android aplication, but when I try to load bcr sometimes SDK return -80 error.

I am attaching the file that throws the error.
Server verison map: 2021.q4
Android version map : OST_2021_2H
Attachments
failedBcr.zip
bcr file
(2.37 KiB) Downloaded 1398 times
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Bernd Welter
Site Admin
Posts: 2695
Joined: Mon Apr 14, 2014 10:28 am
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Re: BCR error

Post by Bernd Welter »

Hello Daniel,

in this case I recommend to create a regular support ticket and afterwards we can post the solution here in the forum - especially the explanation of "error -80". Please raise the ticket - support is already informed about the topic to come.

Best regards,
Bernd
Bernd Welter
Technical Partner Manager Developer Components
PTV Logistics - Germany

Bernd at... The Forum,LinkedIn, Youtube, StackOverflow
I like the smell of PTV Developer in the morning... :twisted:
Uta Jäger-Frenk
Posts: 5
Joined: Mon Jun 13, 2022 9:56 am

Re: BCR error

Post by Uta Jäger-Frenk »

Hi Daniel,

please provide as many information as possible in the ticket.

Version of Navigator, Version of Map data, version of the app generating the BCR file.
Bernd already informed me directly and ask me to take over :-)
Uta Jäger-Frenk
Support Specialist at PTV Logistics - Germany

Happy to help the products PTV Developer, PTV xServer, PTV Navigator G1 and G2
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