Error - findAddresses() functionality is not supported...

[Karol.Korol]

Hi,
Recently, after returning from vacation, I tested my findAddresses web API. Before making any changes to the API, I wanted to make sure everything was working properly. It turned out that it worked before but now server returned an error:
ErrocKey: 1002
ErrorMessage: findAddresses() functionality is not supported by this server
ClassName: com.ptvag.xserver.xlocate.XLocateException

Of course, the first thing I did, was ask the co-workers if something was changed at PTV - everyone said they did not change anything (somehow I do not believe it).

Thank you in advance for your help.

[Bernd Welter]

Hello Karol,

as this is a standard support issue I beg you to create a ticket via standard support.

Best regards Bernd

[Bernd Welter]

Please check your license: the error mentioned in the post occurs e.g. if the license.ptv doesn't enable batch processing.
Another potential cause to be checked (but probably not this time): is geocoding in general supported? (xlocate.mode=7 enables 1+2+4)

• 1 = geocoding
• 2 = reverse geocoding
• 4 = poi search

Those values have to be checked with a bitwise OR.

Did you also use the batch version of findAddress before your holiday?

Best regards Bernd