PTV Logistics Product Forum

Or is the ROuteID vanishing and the ETA returns a "routeID unknown"?
As far as I know there is no mechanism that updates the time to live (TTL) for a route id. The TTL of 12 hours was introduced when the route ids were introduced and not changed when the ETA endpoint was introduced later. I agree ...

This behaviour is in fact documented in the technical concept on requests and responses under the paragraph "Response structure":
Noteworthy about result lists: Empty result lists are omitted from the response. Depending on the used client technology you might have to check if a list exists before ...

What does xRoute1 return in case a service cannot be placed completely within an opening interval when completeServiceInIntervals is true?

Will there be violations?
Will there be two service events splitted into the duration that is within the opening interval and another one that is outside of ...

As far as I know it is not possible to configure the request in a way that it generates a tour that does not exceed the regulation.

Is there a way to configure the RouteRequest to prevent generating a tour that exceeds this regulation,
What would be the expected result? Would you want a route ...

Hi Peter,
can you provide more information on the xServer version and map, that you use? For both xServer 1 and 2. We would need that information to verify that it's not just data related.

Also, and I know that this is tedious to do since there is not always a direct mapping between xServer 1 and ...

Hi Ignacio,

I don't know if you approached Bernd (now at bernd.welter@ptvlogistics.com) or our support already. In cases of "Error communicating with backend module..." I strongly recommend contacting the official support channels.
I understand that you might not have the exact request that ...

Hi,

there are two ways to use HPR:

Specifying the HPRN id explicitly as you did. In that case, the HPRN id is stored in the meta information of the distance matrix just like Bernd showed. If the HPRN is deleted, that reference no longer works. And currently, there is no way to change that ...

As additional information:

Check also the technical concept on result lists . Although not explicitly written, you can see in the graphic that the last waypoint is the end of the route.
A service time produces a segment of type NOT_DRIVING . Therefore it is normal that the node index of the last ...

The Data API offers the possibility to search for available combined transports, try this sample:
https://developer.myptv.com/en/documentation/data-api/code-samples/combined-transports
Here's an excerpt when searching for "Rola":
{
"polyline": "{\"type\":\"LineString\",\"coordinates ...

Hi Benjámin,
your request looks a bit odd as the coordinates are set explicitly to null, but I was able to get the coordinates from the responses.
Your vehicle configuration seems to be wrong as you have set the emission standard to EURO_7.
According to the provider, there are no prices for EURO_7 ...