Search found 24 matches

by Maximilian Vogel
Mon Oct 06, 2025 3:06 pm
Forum: PTV xRouteServer / DEV.Routing API
Topic: xRoute performance differences with Feature Layers
Replies: 1
Views: 762

Re: xRoute performance differences with Feature Layers

Hi,

using feature layers means that more (map) data is being processed, so a certain increase in execution time should be expected. But it's not only the data processing increase, but also how the algorithms work with this data. A few hints:

If you disable PTV_PreferredRoutes the runtime ...
by Maximilian Vogel
Wed Oct 01, 2025 12:23 pm
Forum: PTV xRouteServer / DEV.Routing API
Topic: How to link SERVICE tour events to waypoints in xRoute response
Replies: 5
Views: 724

Re: How to link SERVICE tour events to waypoints in xRoute response

We’re currently on xServer 2.34, so I also appreciate the heads-up regarding the changed behavior in later versions.
Not only are TourEvents of type DRIVING returned since 2.37, but there are also a few more improvements and bugfixes concerning TourEvents. Also, in the recently released xServer 2 ...
by Maximilian Vogel
Thu Sep 25, 2025 2:16 pm
Forum: PTV xRouteServer / DEV.Routing API
Topic: How to link SERVICE tour events to waypoints in xRoute response
Replies: 5
Views: 724

Re: How to link SERVICE tour events to waypoints in xRoute response

Hi Marko,

I have not checked everything in detail, but here are some quick comments that hopefully help a bit:

On a more unrelated note: Since xServer 2.37 xRoute will also report TOUR_EVENTs of type "DRIVING" after each non-driving TOUR_EVENT (after BREAK and SERVICE events). Keep that in mind ...
by Maximilian Vogel
Mon Aug 18, 2025 8:56 am
Forum: PTV xRouteServer / DEV.Routing API
Topic: ETA for routes > 12 hrs
Replies: 2
Views: 2650

Re: ETA for routes > 12 hrs

Or is the ROuteID vanishing and the ETA returns a "routeID unknown"?
As far as I know there is no mechanism that updates the time to live (TTL) for a route id. The TTL of 12 hours was introduced when the route ids were introduced and not changed when the ETA endpoint was introduced later. I agree ...
by Maximilian Vogel
Thu May 08, 2025 8:11 am
Forum: PTV xRouteServer / DEV.Routing API
Topic: Zero-length array missing (e.g. toll summary)
Replies: 1
Views: 6258

Re: Zero-length array missing (e.g. toll summary)

This behaviour is in fact documented in the technical concept on requests and responses under the paragraph "Response structure":
Noteworthy about result lists: Empty result lists are omitted from the response. Depending on the used client technology you might have to check if a list exists before ...
by Maximilian Vogel
Mon Apr 14, 2025 11:00 am
Forum: PTV xRouteServer / DEV.Routing API
Topic: How to replace xRoute1.completeServiceInIntervals in xRoute2?
Replies: 2
Views: 5755

Re: How to replace xRoute1.completeServiceInIntervals in xRoute2?

What does xRoute1 return in case a service cannot be placed completely within an opening interval when completeServiceInIntervals is true?

Will there be violations?
Will there be two service events splitted into the duration that is within the opening interval and another one that is outside of ...
by Maximilian Vogel
Wed Mar 12, 2025 12:45 pm
Forum: PTV xRouteServer / DEV.Routing API
Topic: Preventing Route Violations with ConfigurableWorkingHoursPreset
Replies: 3
Views: 33889

Re: Preventing Route Violations with ConfigurableWorkingHoursPreset

As far as I know it is not possible to configure the request in a way that it generates a tour that does not exceed the regulation.

Is there a way to configure the RouteRequest to prevent generating a tour that exceeds this regulation,
What would be the expected result? Would you want a route ...
by Maximilian Vogel
Wed Jan 15, 2025 5:34 pm
Forum: PTV xRouteServer / DEV.Routing API
Topic: Difference in the handling of violations between xS1 and xS2
Replies: 3
Views: 32707

Re: Difference in the handling of violations between xS1 and xS2

Hi Peter,
can you provide more information on the xServer version and map, that you use? For both xServer 1 and 2. We would need that information to verify that it's not just data related.

Also, and I know that this is tedious to do since there is not always a direct mapping between xServer 1 and ...
by Maximilian Vogel
Wed Nov 06, 2024 4:08 pm
Forum: PTV xRouteServer / DEV.Routing API
Topic: Error communicating with backend module m0026
Replies: 3
Views: 29515

Re: Error communicating with backend module m0026

Hi Ignacio,

I don't know if you approached Bernd (now at bernd.welter@ptvlogistics.com) or our support already. In cases of "Error communicating with backend module..." I strongly recommend contacting the official support channels.
I understand that you might not have the exact request that ...
by Maximilian Vogel
Mon Sep 30, 2024 2:06 pm
Forum: PTV xDimaServer / Developer Matrix Routing API
Topic: Update extend distance matrix
Replies: 3
Views: 65939

Re: Update extend distance matrix

Hi,

there are two ways to use HPR:

Specifying the HPRN id explicitly as you did. In that case, the HPRN id is stored in the meta information of the distance matrix just like Bernd showed. If the HPRN is deleted, that reference no longer works. And currently, there is no way to change that ...